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Tag : Salesforce CX

Executive AppointmentNews

JSW Steel HR Leadership Powers CX Transformation with Salesforce

EditorDecember 24, 2025December 24, 2025
by EditorDecember 24, 2025December 24, 20250775
JSW Steel ‘s new CHRO faces a packed boardroom. Siloed sales teams chase leads manually, while frustrated customers wait days for order updates. Talent gaps...
Aikyam platformCHROCustomer ExperienceDEI manufacturingemployee experienceHR CX alignmentJSW SambandhJSW SteelMuleSoftSalesforce CXSandeep BatraShilpi Sharmasteel industry CXTalent Management
CX ToolsNews

Infosys Customer Experience Suite for Salesforce: Transforming CX and EX Seamlessly

EditorOctober 10, 2025October 10, 2025
by EditorOctober 10, 2025October 10, 20250563
Driving Seamless Experiences with Infosys Customer Experience Suite for Salesforce Imagine walking into a store eager to buy a gift for a loved one, only...
AI in CXCustomer Experiencecx automationCX toolsemployee experienceInfosys Customer Experience Suiteomnichannel CXSalesforce CXSalesforce integrationSalesforce Service Cloud

AI-Powered Healthcare Experience: How Ganesh Padmanabhan is Reimagining Customer Experience Through Autonomous...

EditorJuly 11, 2026July 11, 2026
by EditorJuly 11, 2026July 11, 20260

AI-powered Consumer Intelligence: Swagat Sarangi of PulseAI Research on the Future of...

EditorJuly 10, 2026July 10, 2026
by EditorJuly 10, 2026July 10, 20260

Konnect Insights Helping Global Brands Turn Customer Conversations into Business Intelligence: An...

EditorJuly 10, 2026July 10, 2026
by EditorJuly 10, 2026July 10, 20260

International Property Expo 2026: Redefining Investor Experience Through Trust, Transparency and Global...

EditorJuly 8, 2026July 8, 2026
by EditorJuly 8, 2026July 8, 20260

Cloudflare Agentic Internet Philosophy – Your Content, Your Rules: Building Trust and...

EditorJuly 6, 2026July 6, 2026
by EditorJuly 6, 2026July 6, 20260

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