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Tag : Salesforce CX

Executive AppointmentNews

JSW Steel HR Leadership Powers CX Transformation with Salesforce

EditorDecember 24, 2025December 24, 2025
by EditorDecember 24, 2025December 24, 20250843
JSW Steel ‘s new CHRO faces a packed boardroom. Siloed sales teams chase leads manually, while frustrated customers wait days for order updates. Talent gaps...
Aikyam platformCHROCustomer ExperienceDEI manufacturingemployee experienceHR CX alignmentJSW SambandhJSW SteelMuleSoftSalesforce CXSandeep BatraShilpi Sharmasteel industry CXTalent Management
CX ToolsNews

Infosys Customer Experience Suite for Salesforce: Transforming CX and EX Seamlessly

EditorOctober 10, 2025October 10, 2025
by EditorOctober 10, 2025October 10, 20250632
Driving Seamless Experiences with Infosys Customer Experience Suite for Salesforce Imagine walking into a store eager to buy a gift for a loved one, only...
AI in CXCustomer Experiencecx automationCX toolsemployee experienceInfosys Customer Experience Suiteomnichannel CXSalesforce CXSalesforce integrationSalesforce Service Cloud

KONE Digital Experience Centre: Can Connected Buildings Deliver Better CX?

EditorOctober 9, 2026October 9, 2026
by EditorOctober 9, 2026October 9, 20260

Building Safer Digital Habits for Kids: Kaspersky, KidZania

EditorOctober 7, 2026October 7, 2026
by EditorOctober 7, 2026October 7, 20260

Mercedes-Maybach S 580e: The Future of Luxury CX in India

EditorOctober 6, 2026October 6, 2026
by EditorOctober 6, 2026October 6, 20260

Starbucks Customer Experience Turnaround: What Marketers Can Learn From Back to Starbucks

EditorOctober 1, 2026October 1, 2026
by EditorOctober 1, 2026October 1, 20260

VergeIO Expands to Europe: Infrastructure Simplification Becomes the Bigger Story

EditorSeptember 29, 2026September 29, 2026
by EditorSeptember 29, 2026September 29, 20260

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