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Tag : Salesforce CX

Executive AppointmentNews

JSW Steel HR Leadership Powers CX Transformation with Salesforce

EditorDecember 24, 2025December 24, 2025
by EditorDecember 24, 2025December 24, 20250716
JSW Steel ‘s new CHRO faces a packed boardroom. Siloed sales teams chase leads manually, while frustrated customers wait days for order updates. Talent gaps...
Aikyam platformCHROCustomer ExperienceDEI manufacturingemployee experienceHR CX alignmentJSW SambandhJSW SteelMuleSoftSalesforce CXSandeep BatraShilpi Sharmasteel industry CXTalent Management
CX ToolsNews

Infosys Customer Experience Suite for Salesforce: Transforming CX and EX Seamlessly

EditorOctober 10, 2025October 10, 2025
by EditorOctober 10, 2025October 10, 20250524
Driving Seamless Experiences with Infosys Customer Experience Suite for Salesforce Imagine walking into a store eager to buy a gift for a loved one, only...
AI in CXCustomer Experiencecx automationCX toolsemployee experienceInfosys Customer Experience Suiteomnichannel CXSalesforce CXSalesforce integrationSalesforce Service Cloud

Janjati Sanskritik Samagam and the Rise of Cultural Experience Platforms in Modern...

EditorMay 25, 2026May 25, 2026
by EditorMay 25, 2026May 25, 20260

Yagy Secures 18 Multi-year Enterprise Contracts as FoodTech Infrastructure Expands

EditorMay 25, 2026May 25, 2026
by EditorMay 25, 2026May 25, 20260

IT Resilience Podcast Series for Customer Continuity Expands Enterprise Availability Conversations

EditorMay 23, 2026May 23, 2026
by EditorMay 23, 2026May 23, 20260

CrowdStrike Integrates Claude Compliance API With Falcon Platform for Enterprise AI Governance

EditorMay 23, 2026May 23, 2026
by EditorMay 23, 2026May 23, 20260

AI-Powered Farmer Experience Transformation: IIT Ropar’s ANNAM.AI and the Rise of India’s...

EditorMay 21, 2026
by EditorMay 21, 20260

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