revalyu Recycling CEO Makarand Kulkarni: An Exclusive Interview
In the evolving world of sustainability and circular economy, customer experience (CX) is not just about satisfaction. It’s about trust, transparency, and transformation. At the...
Category : CXQuest Exclusive
Bob Simpson: Customer Experience Lessons for Business Leaders
Bob Simpson’s Legacy: Customer Experience Lessons from an Australian Cricket Icon Let’s dive into the fascinating story of Bob Simpson, one of Australia’s greatest cricketers,...
Sanandan Sudhir: Revolutionizing Cooking with On2Cook
In the dynamic landscape of culinary innovation, the intersection of traditional cooking with advanced technology is redefining how we prepare food. At the heart of...
Zero-Click AI Attacks: Rewriting Enterprise Security Playbooks
The Silent Invasion: Zero-Click AI Attacks Zero-Click AI Attacks: Executive Summary Enterprise AI systems are under a new kind of invisible threat: zero-click prompt injection attacks....
AI in Marketing: 10 Severe Mistakes to Avoid for Better CX
Top 10 Severe Mistakes Companies Make While Rapidly Adopting AI in Marketing Today, many brands race to roll out AI in their marketing. Major investments...
AV Education Solutions: Pankaj Bellad Transforming Learning Through Technology
In the rapidly evolving landscape of educational technology, few leaders have demonstrated the visionary approach and transformative impact of Pankaj Bellad, Business Head of LOGIC....
Shikhar Aggarwal on CX Excellence in Government Services
In today’s rapidly evolving global landscape, where digital transformation and customer expectations are reshaping entire industries, few leaders have managed to navigate the complex intersection...
Quantum CX: Achieving Quantum Leaps in CX Strategy
Quantum-Inspired Customer Experience: Embracing Non-Linearity for Dramatic CX Leaps Dramatic CX improvements demand bold, quantum-inspired thinking. By viewing customer journeys as non-linear, interconnected, and full of unexpected transitions,...
B-Square: Payal Nambiar Transforms It To Multinational
In the rapidly evolving landscape of enterprise resource planning and customer experience, few leaders have demonstrated the remarkable ability to transform a vision into a...
New Relic: Pradeep Seshadri, Director of Solutions Consulting
In today’s hyper-connected digital landscape, where customer expectations soar higher with each interaction, the difference between business success and failure often comes down to milliseconds....