McLaren Teams Up with Freshworks to Drive IT Innovation and CX
In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...
Avalara: Redefining Tax Tech CX With Innovation and Global Growth
Avalara has just unveiled its brand-new office in Pune. This opening signals not just a new address, but an important step in Avalara’s global journey....
Vizhinjam Port: Revolutionizing CX in Maritime Trade
Picture this: you’re shipping containers from Mumbai to Europe. Previously, your cargo would travel to Colombo, Singapore, or Dubai first. Now, however, everything changes with...
Porsche Faces Biggest Customer Experience Crisis in Decades
Picture this: You’re eyeing that sleek Porsche 911 you’ve dreamed about for years. However, behind the scenes, the iconic German automaker faces its biggest customer...
InfoComm India 2025: Registrations Signal a Game-Changing CX
Getting excited about tech events lately? Well, you should be. InfoComm India 2025 registration opens strong this year. Moreover, the numbers tell an incredible story...
Replit AI Coding Assistant Deletes Company’s Live Production Data
When AI Goes Too Far: What a Deleted Database Tells Us About the Future of CX and AI Development Tools Like Replit AI promises smarter,...
BurjX FSRA License: A Game-Changer for UAE Digital Asset Trading
Picture this: You’re sitting in your Dubai office, watching the crypto market surge. However, finding a truly regulated platform feels impossible. Meanwhile, international exchanges dominate...
Customer Experience Delivery: Lessons from IIM Udaipur
Customer Experience Delivery Lessons from the Boardroom: What IIM Udaipur’s Convocation Teaches Us Sometimes the best customer experience delivery insights emerge from unexpected places. Recently,...
Shenzhen’s Robots: Transforming Customer Experience
Riding the Rails to Delight: How Shenzhen’s Robots/ Couriers Are Redefining Urban Customer Experience Step into a Shenzhen subway and you might find yourself face-to-face...
DTH License Fee Debate: Hidden Customer Experience Impact
The Hidden Customer Experience Battle Behind India’s DTH License Fee Debate Picture this: You’re settling in for your favorite evening show. However, your viewing options...