Latest Insights/Blogs

GrowthJockey Empowering Startups to Redefine CX

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In a world where technology and innovation are reshaping industries, startups face unprecedented challenges and opportunities. GrowthJockey, a venture architect startup founded by Ashutosh Kumar...
CX TrendsLatest Insights/Blogs

Real-Time Payment Systems Redefine Customer Experience

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Real-time payment Systems (RTP) have emerged as a transformative force in the global financial ecosystem, redefining customer experiences and setting new standards for speed, convenience,...
CX BenchmarksCX TrendsLatest Insights/Blogs

Design of Everyday Things: Transforming Customer Experience

Editor
Imagine walking up to a door and hesitating because you’re unsure whether to push or pull. You pause, frustrated, trying one action, then the other....
CX TrendsExpert Opinions

Sustainable Fashion: Redefining Global Textile Leadership

Editor
Revolutionizing Global Supply Chains: A CX Perspective on India’s Role in Sustainable Fashion Manufacturing In an era of globalization, the textile and apparel sector serves...
Executive AppointmentNews

Satish Kannan Joins Bounteous x for People-First Excellence

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In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
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SCM Trends in 2025: A CX Perspective

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In 2025, Supply Chain Management (SCM) will undergo a dynamic evolution influenced by advanced technologies, economic pressures, and shifting customer expectations in SCM Trends. The...
CX TrendsExpert OpinionsLatest Insights/Blogs

AI-Driven Solutions for SMB Talent Management Success

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Empowering Small Businesses Through AI-Driven HR Solutions for SMB: A CX-Centric Perspective Small and medium-sized businesses (SMBs) are not just vital economic contributors—they also play...
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Forrester Warns Banks Face a CX Crisis in 2025

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As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...