Rakuten India Leadership: Tsubasa Shiraishi Appointed as CEO
Rakuten Group has announced a leadership transition at Rakuten India, naming Tsubasa Shiraishi as the new CEO. Shiraishi, who previously served as Vice Chairman of...
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Enterprise Legacy: Pega and AWS Innovate A New AI-Driven Era
Pega’s Strategic Alliance with AWS: Revolutionizing Enterprise Legacy Transformation Picture this: You’re managing an enterprise where 68% of IT decisions are stalled by outdated systems. Moreover,...
AI-led, Platform-Driven Services Elevate Persistent’s Customer-Centric Growth
Persistent’s Strategic Leadership Evolution: A Customer-Centric Transformation Change is the only constant in today’s rapidly evolving business landscape. Moreover, strategic leadership transitions often signal deeper...
Make in India for the World: SWITCH Mobility’s Strategic E-Bus Export
Make in India for the World: SWITCH Mobility Sets New Standards with Historic Mauritius E-Bus Export India’s manufacturing prowess takes center stage as SWITCH Mobility,...
AI Adoption in Indian Organisations Set to Reshape Enterprise CX
Over 90% of Indian Organisations Will Use AI Agents Within the Next 12 Months: A Transformative Leap in Customer Experience and Enterprise Automation will enhance...
Educational Mentorship: TEA Appoints Dr. Babul Das as Senior Advisor
TEA Elevates Educational Mentorship with Dr. Babul Das’ Strategic Appointment The student experience journey has never been more complex. Moreover, educational Mentorship and consulting in...
Customer Journey: Elevate Engagement and Drive CX Success
Meeting Your Audience Where They Live: The Foundation of Modern CX Excellence “Start with what your audience is talking about—and where they’re showing up.” —Sean...
Thought leadership: Unlocking the Power of Long-Term Strategy
The Long Game: How Thought Leadership Transforms Customer Experience in B2B Marketing “A couple of LinkedIn posts won’t move the needle. Thought leadership is a long game.” —Nicole Smith,...
Developer Platform Innovation Elevates Zepto’s CX Transformation
How Zepto’s 10-Minute Magic Transforms Customer Experience Through Developer Platform Innovation Zepto’s remarkable journey to becoming India’s fastest grocery delivery service isn’t just about speed—it’s...
Dun & Bradstreet India: 30 Years of Enabling Data-Driven Growth
Dun & Bradstreet India Celebrates 30 Years of Empowering Business Growth Have you ever wondered how data transforms business decisions? Moreover, what happens when three...