CX StrategyCX Strategy & LeadershipDigital TransformationTechnology & InnovationDigital Public Infrastructure: CX Lessons from India’s ScaleEditorJanuary 12, 2026January 12, 2026 by EditorJanuary 12, 2026January 12, 2026025 India’s Digital Public Infrastructure: What CX Leaders Can Learn from a Nation-Scale Customer Experience Ever tried onboarding a customer in minutes—without paperwork, branch visits, or...