AI Journey Orchestration: Break Silos, Unite CX Teams in 2026
Customers are not waking up thinking, “I hope your martech stack finally integrates today.” They just want their issue resolved, in one try, without repeating...
Tag : real-time personalization
AIphemeral: Ben Rothman on the Real-Time Future of Customer Experience
The Future of Customer Experience Is AIphemeral: Embracing Real-Time, Personalized AI Interactions In today’s fast-paced business environment, customer experience (CX) teams face relentless challenges. Customers...