CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought LeadersAI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047EditorJanuary 17, 2026January 17, 2026 by EditorJanuary 17, 2026January 17, 2026079 Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...