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Tag : global operations

CX BenchmarksNews

NISAR Satellite: Revolutionary Earth Monitoring for Business CX

EditorJuly 24, 2025July 24, 2025
by EditorJuly 24, 2025July 24, 202501364
Picture this: you’re managing customer experience for a global supply chain company. Suddenly, your operations team alerts you about potential disruptions in Southeast Asia. However,...
agricultural monitoringbusiness continuitybusiness intelligenceclimate monitoringCustomer Experiencedisaster managementdual frequency radarearth observationenvironmental dataglobal operationsinfrastructure monitoringNASA ISRO partnershipNISAR satelliteopen data policyreal-time monitoringspace collaborationspace technologysupply chain monitoringSweepSAR technologysynthetic aperture radar
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Gurpal Singh on Transforming CX at Startek

EditorJanuary 29, 2025January 30, 2025
by EditorJanuary 29, 2025January 30, 202501970
At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...
BPO industrybusiness growthCustomer ExperienceCX Innovationdigital transformationglobal operationsGurpal SinghLeadershipStartekworkforce management

MediaMint Acquires Taktical Digital: Agentic AI Powers Full-Funnel CX Transformation

EditorDecember 19, 2025December 19, 2025
by EditorDecember 19, 2025December 19, 20250

CRM Renaissance: Precision Meets Empathy in Post-Transformation CX

EditorDecember 18, 2025December 18, 2025
by EditorDecember 18, 2025December 18, 20250

Peps Great Sleep: Redefining Comfort and CX Innovation in India’s Mattress Market

EditorDecember 18, 2025December 18, 2025
by EditorDecember 18, 2025December 18, 20250

CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible Integration

EditorDecember 18, 2025December 18, 2025
by EditorDecember 18, 2025December 18, 20250

Agentic AI for Enterprise CX: Moving From Hype to ROI with Alan...

EditorDecember 17, 2025December 17, 2025
by EditorDecember 17, 2025December 17, 20250

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