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Tag : emotional connection

Award & RecognitionCX BenchmarksCX TrendsEvents & WebinarLatest Insights/BlogsNews

Shakti Awards 2025 for Women Empowerment and Recognition

EditorMarch 22, 2025March 22, 2025
by EditorMarch 22, 2025March 22, 202501095
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
brand engagementCustomer ExperienceCX strategyemotional connectionevent CXexclusivityRotary Club of BombayShakti Awards 2025storytellingTaj Mahal Hotel Mumbaiwomen empowerment
News

Forrester Warns Banks Face a CX Crisis in 2025

EditorDecember 19, 2024December 19, 2024
by EditorDecember 19, 2024December 19, 20240882
As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...
AI-driven customer servicebanking industry analysisbanking strategiesbanking trends 2025banksconversational bankingCustomer Experiencecustomer loyaltycustomer satisfactionCXdigital bankingdigital transformationemotional connectionForrestergenerative AIinnovation in bankingreal-time processingsave now pay laterSNPLtrust

Contextual Customer Self-Service: How Comviva Transformed Onboarding and Support

EditorAugust 28, 2026August 28, 2026
by EditorAugust 28, 2026August 28, 20260

Veeam Backup & Replication 13.1 Adds Official VergeOS Support, Simplifying VMware Alternative...

EditorAugust 26, 2026August 26, 2026
by EditorAugust 26, 2026August 26, 20260

Hostinger AI Builder: From website creation to agentic operations

EditorAugust 20, 2026August 20, 2026
by EditorAugust 20, 2026August 20, 20260

Skyljo Skill Assessment Platform: Ameet Padiyar on AI, Enterprise Workforce Assessment, and...

EditorAugust 14, 2026August 14, 2026
by EditorAugust 14, 2026August 14, 20260

Mana Forest Province Bengaluru residential CX: Why nature-led design is becoming a...

EditorAugust 12, 2026August 12, 2026
by EditorAugust 12, 2026August 12, 20260

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