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Tag : emotional connection

Award & RecognitionCX BenchmarksCX TrendsEvents & WebinarLatest Insights/BlogsNews

Shakti Awards 2025 for Women Empowerment and Recognition

EditorMarch 22, 2025March 22, 2025
by EditorMarch 22, 2025March 22, 20250452
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
brand engagementCustomer ExperienceCX strategyemotional connectionevent CXexclusivityRotary Club of BombayShakti Awards 2025storytellingTaj Mahal Hotel Mumbaiwomen empowerment
News

Forrester Warns Banks Face a CX Crisis in 2025

EditorDecember 19, 2024December 19, 2024
by EditorDecember 19, 2024December 19, 20240195
As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...
AI-driven customer servicebanking industry analysisbanking strategiesbanking trends 2025banksconversational bankingCustomer Experiencecustomer loyaltycustomer satisfactionCXdigital bankingdigital transformationemotional connectionForrestergenerative AIinnovation in bankingreal-time processingsave now pay laterSNPLtrust

Dreame Expands Luxury Smart Home Presence with Mall of the Emirates Flagship

EditorAugust 29, 2025August 29, 2025
by EditorAugust 29, 2025August 29, 20250

Taj Mahal Hotel Lucknow Expansion: Where Heritage Meets Tomorrow’s Luxury

EditorAugust 29, 2025August 29, 2025
by EditorAugust 29, 2025August 29, 20250

Fusion CX Innovation: Bengaluru AI-Powered Facility

EditorAugust 29, 2025August 29, 2025
by EditorAugust 29, 2025August 29, 20250

Uniphore Accelerates Enterprise AI with Orby AI and Autonom8 Acquisitions

EditorAugust 29, 2025August 29, 2025
by EditorAugust 29, 2025August 29, 20250

Exterro Changes the Rules of the AI Game with Game-Changing Intelligence for...

EditorAugust 28, 2025August 28, 2025
by EditorAugust 28, 2025August 28, 20250

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