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Tag : emotional connection

Award & RecognitionCX BenchmarksCX TrendsEvents & WebinarLatest Insights/BlogsNews

Shakti Awards 2025 for Women Empowerment and Recognition

EditorMarch 22, 2025March 22, 2025
by EditorMarch 22, 2025March 22, 202501028
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
brand engagementCustomer ExperienceCX strategyemotional connectionevent CXexclusivityRotary Club of BombayShakti Awards 2025storytellingTaj Mahal Hotel Mumbaiwomen empowerment
News

Forrester Warns Banks Face a CX Crisis in 2025

EditorDecember 19, 2024December 19, 2024
by EditorDecember 19, 2024December 19, 20240832
As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...
AI-driven customer servicebanking industry analysisbanking strategiesbanking trends 2025banksconversational bankingCustomer Experiencecustomer loyaltycustomer satisfactionCXdigital bankingdigital transformationemotional connectionForrestergenerative AIinnovation in bankingreal-time processingsave now pay laterSNPLtrust

New Benchmark in Alzheimer Testing: How Zydus Hospitals Is Redefining Early Neurological...

EditorJune 19, 2026
by EditorJune 19, 20260

Identity Security Digital Trust Sri Lanka Gains Momentum as Saviynt Expands Through...

EditorJune 18, 2026June 18, 2026
by EditorJune 18, 2026June 18, 20260

JVM Vulnerability Risk Assessment: AI Is Reshaping Java Security

EditorJune 18, 2026June 18, 2026
by EditorJune 18, 2026June 18, 20260

Space Technology & Research Program 2026: ISRO Launches Flagship Education Initiative

EditorJune 17, 2026June 19, 2026
by EditorJune 17, 2026June 19, 20260

Mastercard Appoints Amarjit Singh Walia to Accelerate South Asia Payments Growth

EditorJune 15, 2026June 15, 2026
by EditorJune 15, 2026June 15, 20260

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