Tag : data analytics

CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Anurag Sanghai: An Interview on Data & Customer Experience

Editor
In today’s dynamic business environment, understanding the customer is paramount. Data-driven insights are no longer a luxury but a necessity for crafting exceptional customer experiences....
CX ToolsCX TrendsLatest Insights/BlogsNews

DataQuark Transforms CX with AI-Driven Customer Insights

Editor
How DataQuark is Redefining Customer Experience with AI-Driven Insights In today’s digital-first world, businesses generate massive amounts of data. However, only a few successfully transform...
CX BenchmarksCX TrendsLatest Insights/BlogsNews

AXA GBS CX Transformation: 30 Years of Innovation and Growth

Editor
How AXA Global Business Services (AXA GBS) is Transforming Customer Experience Through Innovation and Digitalization AXA Global Business Services (AXA GBS) is celebrating 30 years...