Tag : CX leadership

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Mugdha Bhagchandka: Crafting Food Experiences with Heart

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Customer experience today is about more than just product delivery—it’s about forging deep emotional connections, solving real-life problems, and creating stories that resonate. At CXQuest,...
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Emotional Intelligence and Etiquette in CX: Taylor Elizabeth

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Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
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CorporatEdge: Monaah M Shuklla on Designing 5-Star Workspaces

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Redefining Workspaces: A CX-First Conversation with Monaah M Shuklla, Founder & CEO, CorporatEdge In today’s experience economy, workspace design is no longer just about desks...
CX BenchmarksCX TrendsCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

ORGAN India CEO Sunayana Singh Transforms Organ Donation

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Transforming Lives Beyond Healthcare: How ORGAN India Champions CX Through Compassion, Advocacy & Global Sports At the heart of every transformative customer experience lies a...
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Mumbai Airport ACI Level 5: A Customer Experience Benchmark

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Mumbai Airport Sets Benchmark in CX with ACI Level 5 Accreditation Customer experience (CX) has emerged as a critical differentiator for businesses worldwide. In the...
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Shyam Nambiar on Customer Experience Excellence at Scale

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In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...