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Tag : crisis management

CXQuest ExclusiveExpert OpinionsLatest Insights/Blogs

Defence Sector CX Surge: Experience that Drives Trust

EditorMay 18, 2025May 18, 2025
by EditorMay 18, 2025May 18, 2025098
CX in Action: How the Defence Sector’s 44% Surge Proves the Power of Experience In just seven days, India’s defence sector witnessed a 44% surge....
agile responseB2B CXBrand Loyaltycrisis managementCustomer ExperienceCXdefence sectordigital transformationemotional CXIndiatrust
CXQuest ExclusiveLatest Insights/Blogs

Los Angeles Wildfires: CX Lessons Amid Crisis

EditorJanuary 11, 2025January 11, 2025
by EditorJanuary 11, 2025January 11, 20250155
CX Lessons from the Los Angeles wildfires: Building Resilience, Trust, and Support Systems Amid Crisis The devastating wildfires in Los Angeles highlight the critical importance...
climate crisiscommunication strategiescrisis managementcustomer trustCX lessonsdisaster responseemergency preparednessempathy in CXLos Angeles wildfireswildfire preparedness
Latest Insights/BlogsNews

Kantamanto Market Fire: Redefining CX in Sustainable Fashion

EditorJanuary 7, 2025January 7, 2025
by EditorJanuary 7, 2025January 7, 20250111
Photo: Tonia-Marie Parker, courtesy of the Or Foundation...
circular economycrisis managementCustomer ExperienceCXethical fashionfashion brandsglobal fashionKantamanto Marketmarket recoverysecondhand clothingsustainabilitysustainable fashiontextile wasteThe Or Foundationupcycling

Genesys Transforms Customer Relationships at Scale

EditorJune 12, 2025June 12, 2025
by EditorJune 12, 2025June 12, 20250

AI Security Safeguards Customer Experience Excellence

EditorJune 12, 2025June 12, 2025
by EditorJune 12, 2025June 12, 20250

Rajnish Gupta of Tenable on Tackling Hidden SaaS Risks

EditorJune 12, 2025June 12, 2025
by EditorJune 12, 2025June 12, 20250

Pega Blueprint AI Transforms CX Through Legacy Modernization

EditorJune 12, 2025June 12, 2025
by EditorJune 12, 2025June 12, 20250

ASIC Finfluencer Crackdown: Global Action Protects CX

EditorJune 12, 2025June 12, 2025
by EditorJune 12, 2025June 12, 20250

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