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CX Analytics

Digital Engagement Shifts Gears in Customer Experience

EditorAugust 5, 2025August 5, 2025
by EditorAugust 5, 2025August 5, 20250175
Shifting Gears in Customer Experience: From Open Roads to Digital Engagement and Playful Innovation Digital Engagement: Key TakeawayHarley-Davidson, Pizza Hut, and Topgolf each illustrate how...
agile serviceAnalyticsattention economybehavioral analyticsbrand heritageBrand Loyaltybusiness strategycommunitycross-functional teamscustomer advocacyCustomer ExperienceCustomer Insightscustomer journeyCustomer Retentioncustomer touchpointsCXdigitaldigital engagementdigital toolsdigital transformationemotional brandingengagementexperience-centricHarley-Davidsoninnovationloyalty programsmicro-communitiespersonalized offersPizza Hutproduct lifecyclerevenue growthtechnologyTopgolfvalue perception
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

WanderOn CX: Empathy-Driven Travel

EditorApril 2, 2025April 2, 2025
by EditorApril 2, 2025April 2, 20250627
WanderOn: Building Exceptional Customer Experiences Through Empathy and Community WanderOn Experiences is not just another travel company. It stands out as an innovative travel community....
communityCustomer Experiencecustomer satisfactionCXempathyGovind GaurHospitalitysustainable tourismtravelunique experiencesWanderOn

Ather Energy Expands 500+ Experience Centres Nationwide

EditorSeptember 18, 2025September 18, 2025
by EditorSeptember 18, 2025September 18, 20250

Dark Patterns: Flipkart Group’s Self-Audit Sets Transparency Benchmark

EditorSeptember 18, 2025September 18, 2025
by EditorSeptember 18, 2025September 18, 20250

Festive Bonanza: ICICI’s Biggest Deals for 2025

EditorSeptember 18, 2025September 18, 2025
by EditorSeptember 18, 2025September 18, 20250

Moglix Powers India’s Electronics Growth by Elevating B2B Customer Experience

EditorSeptember 18, 2025September 18, 2025
by EditorSeptember 18, 2025September 18, 20250

Cybertron: Pioneering Next-Gen AI Cybersecurity Defense

EditorSeptember 18, 2025September 18, 2025
by EditorSeptember 18, 2025September 18, 20250

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