Shanghai AI Lab Closure by Amazon: Good or Bad Signal?
Amazon’s Shanghai AI Lab Closure: What It Signals for Customers, Researchers, and Global AI Strategy Amazon is packing up its Shanghai AI research lab after...
Tag : Amazon
Amazon: A CX-Critical Controversy Ignites
Amazon Denies Tariff Display Plans Amid Political Backlash: What It Means for CX Amazon found itself in the middle of a political and CX debate...
Data Privacy in Smart Home Devices: Risks and Consumer Insights
How Data Privacy and Data Tracking Shapes Smart Home Customer Experience Smart home devices promise convenience, efficiency, and security. However, they also raise concerns about...
Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation
How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
Fake Reviews in 2024: Tackling Challenges and Trends for 2025
Navigating the Complex Landscape of Fake Reviews: A CX-Centric Approach for 2025 Fake reviews, once seen as isolated incidents, have now become a pervasive challenge,...
Fake Reviews on Amazon: The Real Story
The Dilemma of Fake Reviews on Amazon: Why Amazon Doesn’t Really Want to Stop It Amazon, the eCommerce giant that prides itself on offering everything...