Inclusive Night Shifts Drive CX and EX Innovation
Shifting the Night Shift: How Hindustan Zinc Is Redefining CX and EX Through Inclusive Work Practices In many industrial settings, rigid shift patterns and limited...
Category : News
Paisa4Plates: Transforming Hospitality Customer Experience
Elevating Hospitality Customer Experience: How Voluntary Giving Transforms Guest Engagement Hospitality leaders face a constant challenge: how to deliver memorable customer experiences that resonate beyond...
super.money: Revolutionizing D2C Conversions with 1-Click Checkout
Checkout Revolution: How super.money Breeze Transforms D2C Customer Experience Imagine losing nearly $4 out of every $10 in potential revenue simply because customers abandon their...
Airtel-Skylark™ Delivers Game-Changing Accuracy for Customer Experience
Game-Changing Accuracy for Critical Applications with Airtel-Skylark™: How Airtel’s AI-Powered Precise Positioning Is Elevating Customer Experience Customer experience (CX) today hinges on precision and seamless...
Zoho Books Simplifies GST 2.0 Compliance for Seamless Business Operations
Zoho Books Simplifies GST 2.0 Compliance: How Automated Tax Management Transforms Business Operations The recent announcement by Zoho regarding its GST-compliant accounting software’s readiness for...
Metamorphosis 2025: The Customer Experience Revolution in Web3 and AI Convergence
Metamorphosis 2025 has concluded as a landmark achievement, successfully uniting over 3,000 participants in India’s most significant Web3 x AI convergence event. Moreover, this two-day...
Copado Leads AI-Powered DevOps Revolution in India
Copado’s India Expansion: How AI-Powered DevOps is Transforming Customer Experience in Enterprise Ecosystems When Copado announced its new regional headquarters in Jaipur, it wasn’t just...
WeWork India: Transforming Workplace Experience Through IPO Success
WeWork India’s IPO: A Customer Experience Revolution on the Brink of Capital Markets What happens when a workspace company transforms from a startup-centric brand into...
ISO/IEC 27001:2022 – Ensuring Robust Information Security for Customer Trust
Flipkart’s ISO/IEC 27001:2022 Recertification: Strengthening Customer Trust Through Information Security Excellence When it comes to customer experience, trust forms the very foundation of meaningful relationships....
Moët Hennessy India: Leading Luxury Wines and Spirits with Transformative Customer Experience
Siddharth Suri’s Return to Moët Hennessy India: A CX Revolution in Luxury Spirits The appointment of Siddharth Suri as Managing Director of Moët Hennessy India...