Agentforce 2.0: Digital Labor Platform to Build Limitless Workforce
Agentforce 2.0 makes autonomous AI part of every team, empowering every employee to collaborate with Agentforce in Slack Salesforce unveiled Agentforce 2.0: the newest version...
Category : News
Claude 3.5 Models and Computer Use: The Next Frontier in AI
Claude 3.5 Enhances Customer Experience Through AI: Claude’s Breakthroughs in Automation and Interaction In the rapidly evolving world of artificial intelligence (AI), the role of...
FedEx Split Enhances Service and Customer Experience
A New Chapter in Customer Experience: FedEx Split Into Two to Focus on What Matters Most to Customers For decades, FedEx has been synonymous with...
Udeso Compliance Platform: Revolutionizing SMB Compliance
Empowering Small and Medium-Sized Businesses: How Shivangi Khurania is Simplifying Compliance with Udeso Compliance Platform In the fast-paced and ever-changing landscape of modern business, small...
United-MedASR in Healthcare: Revolutionizing CX
In the ever-evolving landscape of healthcare, precision and reliability are paramount, especially in critical interactions where even the slightest error can have life-altering consequences. Enter...
Corporate Travel Gains a New CX Revolution with Flyzy
Customer Experience (CX) is at the heart of innovation in today’s competitive travel industry, and Flyzy’s latest partnership with Adani Digital Labs is a game-changer...
Satish Kannan Joins Bounteous x for People-First Excellence
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
SCM Trends in 2025: A CX Perspective
In 2025, Supply Chain Management (SCM) will undergo a dynamic evolution influenced by advanced technologies, economic pressures, and shifting customer expectations in SCM Trends. The...
Forrester Warns Banks Face a CX Crisis in 2025
As digital transformation accelerates, the banking industry faces a pivotal challenge: maintaining customer loyalty while navigating the complexities of digitization. According to Prediction 2025 by...
Zoho Launches Zoho Payroll
Major Updates to Zoho Books, Zoho Inventory, and Zoho Practice Further Strengthen the Finance and Operations Platform Zoho Corporation, a global technology company, today announced...