Category : News

News

Large-Scale Battery Storage: Powering India’s Energy Future

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Powering the Future: How Large-Scale Battery Storage Transforms India’s Energy Experience For customer experience (CX) and employee experience (EX) professionals navigating the complexities of today’s...
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McDonald’s India Partners with Indian Padel Academy to Empower Youth Through Sport

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From Meals to Meaning: How McDonald’s India Is Redefining Brand Experience Through Sport Turning Brand Trust into Cultural Relevance When was the last time a...
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GCP100: ABB’s Cybersecure Gas Chromatograph Revolutionizing Process Analytics

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Customer Experience in Industrial Process Automation: How ABB’s GCP100 Sets a New Standard In industrial process environments, operators face tough challenges managing complex systems with...
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Solar Project Drives Equinix’s Renewable Energy Journey in India

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Equinix’s New Solar Project With CleanMax: A Game-Changer in Sustainable CX Today’s digital businesses face a real challenge: How to deliver excellent customer experiences while...
CX BenchmarksNews

Resolution Platform: Transforming CX with Zendesk’s AI Innovation

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Zendesk’s latest AI advancements in the Resolution Platform are transforming customer and employee service worldwide, including Indian markets. This article explores how Zendesk’s new AI...
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Sentry Insurance Cuts $1M in Training Costs with Whatfix Digital Adoption

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How Sentry Insurance Cut $1M in Training & Support Costs With Whatfix In the fast-shifting world of insurance, experience is becoming the new competitive advantage....
CX BenchmarksNews

NexCAR19: How Affordable Cancer Therapy Transforms Customer Experience

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Democratizing Healthcare with NexCAR19: How Breakthrough Innovation Reshapes Customer and Employee Experience Introduction: The Real Cost of Advanced Healthcare Imagine receiving news that you have...