CX in 2025: Transforming Apparel Industry
CX in 2025: Vision and Predictions for the Apparel Industry The apparel industry is on the brink of a transformation as customer experience (CX) takes...
Category : Expert Opinions
Embedded FinTech and Working Capital Financing: Shaping 2025
The Future of Embedded FinTech and Working Capital Financing in 2025 As we approach the close of 2024, the landscape of financial technology (FinTech) is...
Geospatial Technology in India: Driving Economic Prosperity
Business Outlook 2025: Geospatial Technology to Drive Economic Prosperity in India As 2025 approaches, the Indian economy is set to witness transformative growth driven mainly...
Indian Organic Retail: Growth and Trends in 2024 and 2025
The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...
Top 5 CX Trends 2025: Shaping the Future of Customer Experience
The Evolution of Customer Experience: SurveySensum’s Top 5 CX Trends for 2025 In the ever-changing world of customer experience (CX), businesses must evolve constantly to...
Fake Reviews on Amazon: The Real Story
The Dilemma of Fake Reviews on Amazon: Why Amazon Doesn’t Really Want to Stop It Amazon, the eCommerce giant that prides itself on offering everything...
Shyam Nambiar on Customer Experience Excellence at Scale
In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...
Customer Experience in Travel: Brightsun’s 2024 Vision
The Evolving Landscape of Customer Experience in Travel: Lessons from Brightsun Travel Customer Experience (CX) has emerged as the cornerstone of success in the travel...
Sustainable Fashion: Redefining Global Textile Leadership
Revolutionizing Global Supply Chains: A CX Perspective on India’s Role in Sustainable Fashion Manufacturing In an era of globalization, the textile and apparel sector serves...
AI-Driven Solutions for SMB Talent Management Success
Empowering Small Businesses Through AI-Driven HR Solutions for SMB: A CX-Centric Perspective Small and medium-sized businesses (SMBs) are not just vital economic contributors—they also play...