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Tag : upcycling

CX TrendsCXQuest Exclusive

Kantamanto: How Accra’s Secondhand Market Is Rewriting Fashion’s Waste Story

EditorDecember 9, 2025December 9, 2025
by EditorDecember 9, 2025December 9, 2025090
When Waste Becomes Community: How Kantamanto Market is Redefining Customer Experience in Global Fashion Supply Chains In the congested alleyways of Accra’s Kantamanto Market, something...
Accracircular fashionCustomer Experiencefashion wasteGlobal NorthKantamantosecondhand clothingsustainabilitytextile wasteupcycling
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Kantamanto Market Fire: Redefining CX in Sustainable Fashion

EditorJanuary 7, 2025January 7, 2025
by EditorJanuary 7, 2025January 7, 20250362
Photo: Tonia-Marie Parker, courtesy of the Or Foundation...
circular economycrisis managementCustomer ExperienceCXethical fashionfashion brandsglobal fashionKantamanto Marketmarket recoverysecondhand clothingsustainabilitysustainable fashiontextile wasteThe Or Foundationupcycling

AI-Human Gap: How CX Leaders Can Bridge Empathy, Automation, and Agentic

EditorDecember 26, 2025December 26, 2025
by EditorDecember 26, 2025December 26, 20250

AI Agents to Agentic AI: The New Frontier of CX Transformation

EditorDecember 26, 2025December 26, 2025
by EditorDecember 26, 2025December 26, 20250

Medtatvaa: Revolutionizing Radiology CX with DICOMDrive

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

Phygital Banking: The Future of Seamless CX in India

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

India’s 10 Rule Changes in 2026: CX Leaders’ Compliance Playbook

EditorDecember 25, 2025December 25, 2025
by EditorDecember 25, 2025December 25, 20250

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