CX TrendsExpert OpinionsLatest Insights/BlogsThought LeadersRansomware and CX: Why It’s Now a Customer Experience CrisisEditorMay 29, 2025May 29, 2025 by EditorMay 29, 2025May 29, 2025051 Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....