Customer Experience (CX)Digital TransformationIICT Partnership Highlights Content’s Role in CX StrategyEditorMarch 17, 2026March 17, 2026 by EditorMarch 17, 2026March 17, 2026035 Institutionalizing Knowledge: How IICT’s Publishing Partnership Reflects a New CX Paradigm in Creative Industries The Indian Institute of Creative Technologies (IICT) has entered into a...