Zomato’s Road Safety Initiative: Redefining Experience-Led Safety in Last-Mile CX
When Safety Becomes Experience: What Zomato’s Road Safety Initiative Teaches CX Leaders About Trust at Scale Imagine this. It’s 9:30 p.m. The rain has turned...
Tag : gig economy
Zomato Crisis: Recent Changes Are Damaging the Brand and CX
Zomato finds itself in turbulent waters these days. The food delivery giant faces mounting pressure from multiple fronts. Workers strike over pay cuts while restaurant...