Tag : digital transformation

Executive AppointmentNews

Synoptek: Driving Growth and Customer Experience through Leadership and Innovation

Editor
Turning Leadership Moves into CX and EX Wins: How Synoptek’s New CRO Drives Transformation Customer experience (CX) and employee experience (EX) struggles plague even well-established...
News

Airtel-Skylark™ Delivers Game-Changing Accuracy for Customer Experience

Editor
Game-Changing Accuracy for Critical Applications with Airtel-Skylark™: How Airtel’s AI-Powered Precise Positioning Is Elevating Customer Experience Customer experience (CX) today hinges on precision and seamless...
Executive AppointmentNews

Copado Leads AI-Powered DevOps Revolution in India

Editor
Copado’s India Expansion: How AI-Powered DevOps is Transforming Customer Experience in Enterprise Ecosystems When Copado announced its new regional headquarters in Jaipur, it wasn’t just...
Executive AppointmentNews

Moët Hennessy India: Leading Luxury Wines and Spirits with Transformative Customer Experience

Editor
Siddharth Suri’s Return to Moët Hennessy India: A CX Revolution in Luxury Spirits The appointment of Siddharth Suri as Managing Director of Moët Hennessy India...
Executive AppointmentNews

Schneider Electric Leads Service Transformation in Greater India

Editor
Schneider Electric’s New Chapter in Customer Experience: Welcoming Damini Chaudhari as Vice President–Services, Greater India Zone Main Takeaway: Schneider Electric’s appointment of Damini Chaudhari as...
News

Hindustan Zinc Leads AI-Driven Efficiency in Mining Operations

Editor
How Hindustan Zinc AI-Enabled Revolution is Transforming Mining Operations The global mining industry stands at a pivotal crossroads. However, traditional operational challenges continue to plague...
CXQuest ExclusiveExpert OpinionsThought Leaders

Healthcare: 5 CX Pitfalls in Strategy and Operations

Editor
5 CX Pitfalls in Healthcare Strategy and Operations Healthcare organizations invest billions annually in customer experience initiatives, yet patient satisfaction scores frequently remain stagnant. Despite...
CXQuest ExclusiveInterview

Tiger Analytics: Muthu Govindarajan, Partner & Head of AWS & GCP

Editor
In an era where data drives every business decision and cloud-native architectures define competitive advantage, few leaders possess the depth of experience and strategic vision...
News

Synopsys Celebrates 30 Years in India: A Customer Experience Perspective on Semiconductor Innovation

Editor
Celebrating three decades of innovation feels remarkable when we consider where Synopsys started. Moreover, their journey demonstrates how customer-focused technology partnerships transform entire industries. Furthermore,...