Empowering Women Leaders: A Game-Changer for Customer Experience Dun & Bradstreet recently hosted the Women Leadership Summit 2025, honoring India’s most dynamic women business leaders....
UiPath Acquisition of Peak: Transforming Customer Experience with AI and Automation Introduction UiPath, a global leader in enterprise automation and AI, recently announced its acquisition...
How Oracle’s AI Centre of Excellence is Transforming Customer Experience Across Southeast Asia Oracle has launched its AI Centre of Excellence in Singapore to accelerate...
Beyond Security: How AI, Biometrics & Mobile Credentials Are Redefining Customer Experience in 2025 Security is no longer just about protection; it is about seamless,...
The Hidden CX Crisis: How SaaS Implementation Delays Are Costing Indian Businesses Introduction Customer experience (CX) drives business success. Every digital transformation effort aims to...
Emids’ New CEO Signals a CX-Driven Digital Transformation in Healthcare Emids, a leading provider of AI-driven engineering and digital transformation solutions, has taken a bold...
How DataQuark is Redefining Customer Experience with AI-Driven Insights In today’s digital-first world, businesses generate massive amounts of data. However, only a few successfully transform...
CX Innovation in ACT SmartWi-Fi®: How ACT Fibernet is Transforming Customer Experience with AI-Driven Optimization Customer experience (CX) is evolving rapidly, and seamless connectivity is...
Bounteous x Accolite Strengthens CX Leadership with Arunkumar N.T.’s Board Appointment In today’s fast-evolving digital landscape, businesses must constantly innovate to deliver superior customer experiences...
Freshworks and Unisys: A Game-Changer in ITSM for Mid-Market and Enterprise CX Customer experience (CX) is the backbone of modern IT service management (ITSM). Companies...