Tag : brand trust

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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

Editor
by Editor040
How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Dehydrating Book Engages Customers with Experiential Storytelling

Editor
by Editor060
How Water For People’s ‘Dehydrating Book’ Redefines Customer Experience Through Immersive Storytelling Customer experience (CX) is no longer just about great service or seamless transactions....