Navigating Today’s CX and EX Challenges In a fast-evolving business landscape, customer experience (CX) and employee experience (EX) are no longer bystanders; they drive the...
Defending Innovation in the Face of Patent Challenges: What Hexaware vs. Natsoft Means for CX Leaders In today’s hyper-digital landscape, technology providers are under constant...
Reinventing Luxury Customer Experience: The Mercedes-Benz India & Zoho SKYLine Transformation If you work in customer experience (CX) or employee experience (EX), you know the...
NagaWorld Earns Near-Perfect Great Place To Work Certification: What CX and EX Professionals Can Learn Creating an exceptional customer experience (CX) starts with designing an...
Harneys Fiduciary, an Ascentium company, has taken a bold step by expanding its trust services into Singapore. This move, enabled by a Trust Business License...
Beyond the Drill: When Modern CX and EX Challenges in Mining at Tule Canyon Turn Real-World Setbacks into Strategic Opportunity Imagine the scene: A legacy...
AI Auditor: Facing the Real-World Audit Challenge Financial audits are no longer just about ticking compliance boxes. For CX and EX leaders in professional services,...
Powering Confidence: How EVamp’s LECCS Redefines Customer Experience in India’s EV Revolution It’s a weekday morning in Mumbai. A delivery executive rolls his e-scooter to...
Walk into any mid-sized Indian town today, and you’ll likely find more branded visibility than ever — a neatly arranged retail shelf, a promoter introducing...
A Metro Station Branding Masterclass In Transit: The Real Challenge of Reaching Urban Audiences Picture Mumbai’s fast-paced commuters navigating the city’s newest lifeline—Mumbai Metro Line...