Tag : telecom CX

Expert Opinions Thought Leaders Whitepapers/Case Studies

Observability Report 2025: How Telcos and IT Leaders Can Transform CX with AI-Driven Insights

EditorDecember 5, 2025December 5, 2025

by EditorDecember 5, 2025December 5, 20250140

Released by New Relic, the 2025 Observability Report for Telecom & Technology arrives at a pivotal moment for the industry. Telecom and IT organizations are...

CX Trends CXQuest Exclusive Expert Opinions Thought Leaders

ACT Fibernet Shaping Future With Intelligent CX Transformation

EditorMay 15, 2025May 15, 2025

by EditorMay 15, 2025May 15, 20250690

Predictive. Personal. Proactive: How ACT Fibernet is Shaping the Future of Customer Experience “In an industry where the service is invisible, what truly stands out...