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Tag : sustainability in SCM

News

SCM Trends in 2025: A CX Perspective

EditorDecember 20, 2024December 20, 2024
by EditorDecember 20, 2024December 20, 20240369
In 2025, Supply Chain Management (SCM) will undergo a dynamic evolution influenced by advanced technologies, economic pressures, and shifting customer expectations in SCM Trends. The...
AI in supply chaincollaborative planningCustomer ExperienceCX in SCMdigital twinsEV supply chaingenerative AIpharma supply chainpredictive analyticsregulatory complianceresilience in businessretail supply chainSCM trends 2025supply chain challengessupply chain managementsupply chain optimizationsustainability in SCMtouchless planningworkforce evolution

Dresden Plant: Volkswagen’s Historic Plant Closure Exposes Dangerous CX and EX Fragmentation

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

CX Stack Strategy: How to Build a High-Performance CX Stack That Delivers...

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

Voice-First AI in Customer Service: The True Future of Enterprise CX

EditorDecember 31, 2025December 31, 2025
by EditorDecember 31, 2025December 31, 20250

Customer Lifetime Value: India’s AI CX Orchestration Secret

EditorDecember 30, 2025December 30, 2025
by EditorDecember 30, 2025December 30, 20250

LLM Safety Failures in Customer Experience: Why AI Chatbots Fail and How...

EditorDecember 29, 2025December 29, 2025
by EditorDecember 29, 2025December 29, 20250

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