CX TrendsExpert OpinionsLatest Insights/BlogsNewsGenerative AI in Customer Experience Revolutionizing RetailEditorJanuary 10, 2025January 10, 2025 by EditorJanuary 10, 2025January 10, 2025023 Transforming Customer Experience with Generative AI: Insights from Capgemini’s Consumer Trends Report Generative AI (Gen AI) is redefining the landscape of customer experience (CX) by...
