CX Fragmentation Trap: How Siloed Teams Destroy Customer Loyalty
From Fragmented Silos to Orchestrated Journeys: Breaking the CX Fragmentation Trap Sarah is the VP of Customer Experience at a mid-market fintech company. On paper,...
Tag : omnichannel strategy
Moët Hennessy India: Leading Luxury Wines and Spirits with Transformative Customer Experience
Siddharth Suri’s Return to Moët Hennessy India: A CX Revolution in Luxury Spirits The appointment of Siddharth Suri as Managing Director of Moët Hennessy India...