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Tag : multi-agent systems

Artificial IntelligenceCustomer Experience (CX)CX in 2026CX StrategyDigital Transformation

Agentic AI in CX 2026: Hype Meets Real Results

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260431
Agentic AI in CX 2026: From Hype to Real Results Imagine a customer tweets about a delayed delivery. Within minutes, an AI agent verifies their...
agentic AI CX 2026AI silos CXcustomer journey orchestrationCX data unificationCX ROI metricsDeFi CX refundsmulti-agent systemsquick commerce AIsovereign AI IndiaTrump CX policy
CX in 2026CXQuest ExclusiveExpert OpinionsThought Leaders

Semantic Negotiation: Unlocking AI Agent Collaboration for Flawless CX

EditorDecember 29, 2025December 29, 2025
by EditorDecember 29, 2025December 29, 20250175
AI Agents Talk, But Do They Understand? Unlocking Semantic Collaboration for Seamless CX Imagine your CX team scrambling at 2 AM. A VIP customer tweets...
agentic AIAI agents CXAI governancecustomer journeyCX SilosCX transformationLayer 9 protocolMCP A2Amulti-agent systemssemantic negotiation

MAHE Partners with OpenAI to Drive Responsible AI in Higher Education

EditorFebruary 19, 2026February 19, 2026
by EditorFebruary 19, 2026February 19, 20260

AI Safety Connect: Why Global AI Governance Now Matters for CX Leaders

EditorFebruary 19, 2026February 19, 2026
by EditorFebruary 19, 2026February 19, 20260

International AI Safety Report 2026: What CX Leaders Must Act on Now

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

Frontier AI: What CX Leaders Must Know About Risk, Trust, and Governance

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

NASA Citizen Scientists: What CX Leaders Can Learn from Chandigarh University’s Asteroid...

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

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