Tag : IT asset management

CX BenchmarksNews

Resolution Platform: Transforming CX with Zendesk’s AI Innovation

Editor
Zendesk’s latest AI advancements in the Resolution Platform are transforming customer and employee service worldwide, including Indian markets. This article explores how Zendesk’s new AI...
CX Analytics

Software License Non-Compliance Hidden Cost CX Perspective

Editor
Picture this: You’re sipping your morning coffee when suddenly your phone buzzes. It’s an urgent message from your IT team. Oracle’s audit team just arrived...