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Tag : India aviation

Latest Insights/BlogsNews

GPS Spoofing Threat: How Cyberattacks Are Disrupting Aviation Safety and Passenger Trust

EditorDecember 2, 2025December 2, 2025
by EditorDecember 2, 2025December 2, 20250269
When Digital Trust Takes Flight: What India’s Airport GPS Spoofing Incident Means for CX Leaders Your passengers are boarding. Systems show green. Air traffic controllers...
airport securityaviation cybersecurityCritical InfrastructureCX strategyCyber Attacksdigital trustflight safetyGPS spoofingIndia aviationpassenger experience
CX BenchmarksCX TrendsLatest Insights/BlogsNews

Mumbai Airport ACI Level 5: A Customer Experience Benchmark

EditorJanuary 9, 2025January 9, 2025
by EditorJanuary 9, 2025January 9, 20250510
Mumbai Airport Sets Benchmark in CX with ACI Level 5 Accreditation Customer experience (CX) has emerged as a critical differentiator for businesses worldwide. In the...
ACI Level 5airport technologyaviation innovationChhatrapati Shivaji Maharaj International AirportCustomer ExperienceCX leadershipdigital gateway programe-gates expansionIndia aviationMumbai Airportpassenger satisfactionPawfect Programme

Cybage Appoints Global President: What It Signals for CX-Led Growth

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

Adani-Embraer Partnership: Building India’s Aviation Ecosystem for Seamless CX

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

Budget 2026: How Customs Cuts and TDS Reforms Supercharge CX Strategies

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

Agentic AI in CX 2026: Hype Meets Real Results

EditorJanuary 27, 2026January 27, 2026
by EditorJanuary 27, 2026January 27, 20260

SDHI and $227M Chemical Tanker Deal: CX Lessons in Global Trust

EditorJanuary 26, 2026January 26, 2026
by EditorJanuary 26, 2026January 26, 20260

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