Tag : incident response

Expert OpinionsThought LeadersWhitepapers/Case Studies

Observability Report 2025: How Telcos and IT Leaders Can Transform CX with AI-Driven Insights

Editor
by Editor0129
Released by New Relic, the 2025 Observability Report for Telecom & Technology arrives at a pivotal moment for the industry. Telecom and IT organizations are...
CX TrendsExpert OpinionsLatest Insights/BlogsThought Leaders

Ransomware and CX: Why It’s Now a Customer Experience Crisis

Editor
by Editor0341
Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....