CX ToolsCX TrendsCXQuest ExclusiveExpert OpinionsInterviewThought LeadersExotel Strategy, Scale & Human-Centered InnovationEditorJune 14, 2025June 14, 2025 by EditorJune 14, 2025June 14, 2025027 In Conversation with Gaurav Agrawal: Building the Future of CX at Scale at Exotel In the rapidly evolving landscape of customer experience, organizations are facing...