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Tag : Autonomous AI

CX AnalyticsCX in 2026CX TrendsCXQuest ExclusiveExpert OpinionsThought Leaders

Agentic AI in 2026: CX Leaders’ Guide to Autonomous Transformation

EditorJanuary 6, 2026January 6, 2026
by EditorJanuary 6, 2026January 6, 20260511
From Chatbots to Digital Colleagues: How Agentic AI in 2026 Is Reshaping Customer Experience A Vivid Scenario About Agentic AI in 2026: The Moment Everything...
agentic AIAI agents 2026AI ROIAutonomous AICustomer Experiencecustomer journeyCX strategyCX transformationGartner AI predictionsMcKinsey AI report
Expert OpinionsThought Leaders

Autonomous AI and the Year of the Defender: How AI Agents Are Redefining Cybersecurity and CX

EditorDecember 9, 2025December 9, 2025
by EditorDecember 9, 2025December 9, 20250192
Autonomous AI Defenders and the Next Frontier of Trust: What Palo Alto Networks’ 2026 Predictions Mean for CX Leaders In every boardroom today, one word...
AI agentsAI cybersecurityai risk managementAutonomous AICustomer Experiencedata governancedigital trustGenAI securityIndia AI economyPalo Alto NetworksYear of the Defenderzero trust

Tulip Innovation: Why Battery Patent Disputes Are Now a CX Risk

EditorJanuary 26, 2026January 26, 2026
by EditorJanuary 26, 2026January 26, 20260

Read for Pleasure: How HarperCollins India Is Rebuilding Joy-First CX

EditorJanuary 25, 2026January 25, 2026
by EditorJanuary 25, 2026January 25, 20260

Hexnode XDR: Apu Pavithran on SecOps Convergence, UEM Evolution, and the Future...

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

What Is India? How Preschoolers’ Experiences Reveal the Future of Emotion-Led CX

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

Fractional Chief Customer Officer: CXQuest Interviews Alana D’Angelica on Scaling Customer Success

EditorJanuary 24, 2026January 24, 2026
by EditorJanuary 24, 2026January 24, 20260

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