Picture this: you’re a customer looking for a reliable technology partner. Meanwhile, HCLTech just delivered some impressive numbers that might catch your attention. The company reported a healthy 3.7% year-over-year revenue growth in Q1 FY26. But what does this actually mean for you as a customer?
First, let’s talk about stability. When a tech company grows consistently, it signals they’re doing something right. Moreover, HCLTech’s $3.55 billion USD revenue represents a solid 5.4% increase from last year. This growth pattern suggests the company attracts and retains customers effectively.
Furthermore, the company secured $1.8 billion in new deal wins during the quarter. This figure indicates strong market confidence in HCLTech’s services. Additionally, these wins demonstrate the company’s ability to compete successfully in today’s challenging market.
Now, let’s examine what drives this growth from a customer experience perspective. Digital Services revenue jumped by 15.2% year-over-year in constant currency. This segment now contributes 41.6% of overall Services revenue. Consequently, HCLTech positions itself as a forward-thinking digital transformation partner.
Similarly, Engineering and R&D Services grew by 11.8% year-over-year. This growth reflects increasing demand for innovation-focused services. Therefore, customers benefit from HCLTech’s expanding capabilities in cutting-edge technology development.
CEO C Vijayakumar highlighted the company’s unique market position. He noted that HCLTech stands as the only service provider recognized as ‘Customers’ Choice’ across all six Gartner Voice of Customer Quadrant evaluations. This recognition specifically relates to IT services evaluations. Hence, customers can trust HCLTech’s proven track record of delivering exceptional service experiences.
The AI Advantage: How HCLTech Enhances Customer Value
Transitioning to technology innovation, HCLTech’s AI propositions resonate strongly with clients. The company recently strengthened its AI capabilities through a strategic partnership with OpenAI. This collaboration enables HCLTech to offer more sophisticated AI solutions to customers.
For instance, HCLTech developed a GenAI-powered commentary enhancement platform for a global sports body. This platform transforms live match broadcasting by analyzing live feeds. Subsequently, it delivers real-time, context-aware insights that enhance viewer experiences.
Additionally, the company’s AI Foundry serves as the foundation for innovative solutions. This platform enables rapid development of AI-powered applications. As a result, customers receive faster time-to-market for their AI initiatives.
Industry Performance: Diversified Growth Across Sectors
Examining sector-specific performance reveals HCLTech’s diversified growth strategy. Technology and Services led growth at 13.7% year-over-year. This performance indicates strong demand from technology companies for HCLTech’s specialized services.
Telecommunications, Media, Publishing and Entertainment followed closely with 13.0% growth. This sector’s expansion reflects HCLTech’s ability to serve media companies’ evolving digital needs. Furthermore, Retail and CPG achieved 8.2% growth, while Financial Services grew by 6.8%.
Geographically, Rest of the World delivered the fastest growth at 15.0% year-over-year. Europe contributed 9.6% growth, demonstrating HCLTech’s successful international expansion. These figures illustrate the company’s global reach and local market adaptability.
Customer Success Stories: Real-World Impact
Analyzing specific customer engagements reveals HCLTech’s value proposition. A leading US-based hospital chain selected HCLTech to modernize IT operations. This partnership aims to improve efficiency and achieve better patient outcomes. The healthcare provider chose HCLTech’s full-stack portfolio and innovative solutions.
Meanwhile, a US-based global payments technology company partnered with HCLTech for digital transformation. This collaboration focuses on enhancing customer experience across worldwide operations. The client leverages HCLTech’s technology-driven domain-specific solutions.
Furthermore, a US-based consumer goods company expanded its strategic partnership with HCLTech. This expansion includes SAP S/4HANA implementation and enterprise application services. The partnership streamlines operations and enhances value delivery.
Financial Strength: Building Customer Confidence
Examining financial metrics provides insight into HCLTech’s customer-serving capabilities. The company maintained robust cash generation with Operating Cash Flow to Net Income ratio at 129%. Additionally, Free Cash Flow to Net Income reached 121%.
These metrics reflect underlying business model strength. Moreover, they indicate HCLTech’s ability to invest continuously in customer-serving capabilities. CFO Shiv Walia emphasized the company’s commitment to capital efficiency.
The company’s Return on Invested Capital improved by 353 basis points year-over-year to 38.1%. For the Services business specifically, ROIC increased by 236 basis points to 45.2%. These improvements demonstrate efficient resource utilization that ultimately benefits customers.
Workforce Excellence: The Human Element
Transitioning to human capital, HCLTech added 1,984 fresh graduates during the quarter. This influx of talent strengthens the company’s ability to serve customers with innovative solutions. Additionally, the company’s Last Twelve Months attrition rate stood at 12.8%, among the industry’s lowest.
Low attrition rates benefit customers through relationship continuity and accumulated domain expertise. When team members stay longer, they develop deeper understanding of customer needs and business contexts.

Forward-Looking Guidance: What Customers Can Expect
Looking ahead, HCLTech raised its revenue growth guidance to 3.0%-5.0% for FY26. This upward revision signals management confidence in market demand and execution capabilities. Similarly, the company revised EBIT margin guidance to 17.0%-18.0%.
These projections suggest HCLTech maintains focus on profitable growth while investing in customer-serving capabilities. The company’s 90th consecutive quarter of dividend payouts at ₹12 per share demonstrates financial discipline and shareholder value creation.
Recognition and Market Position
Finally, examining external recognition validates HCLTech’s customer-centric approach. The company received 17 Top 3 rankings in Extel’s 2025 Executive Team rankings. Nine of these were #1 rankings in the Technology IT Services and Software sector.
CEO C Vijayakumar ranked #1 in Sell-Side and #2 Overall for Best CEO. CFO Shiv Walia achieved #1 rankings across Buy-Side, Sell-Side and Overall categories. These recognitions reflect leadership quality that translates into superior customer experiences.
In conclusion, HCLTech’s Q1 FY26 results demonstrate strong fundamentals supporting exceptional customer experiences. The company’s diversified growth, technological innovation, and operational excellence position it well for continued success in the AI era.