Category : News

News

Confluent Intelligence: Powering Real-Time Contextual AI for Scalable CX & EX

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by Editor0264
Confluent Intelligence, launched in 2025, addresses critical challenges in AI-driven customer and employee experiences. It closes the AI context gap by streaming real-time, trustworthy data...
News

Cortex AgentiX: Secure Agentic AI Platform for Future-Ready Security Operations

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by Editor0279
Palo Alto Networks Cortex AgentiX: Transforming Security Operations with Agentic AI Cybersecurity professionals face an endless stream of threats—ransomware, phishing, insider risk—while managing a patchwork...
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Zoho SKYLine: Revolutionizing Dealer Management System for Mercedes-Benz India

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by Editor0321
Reinventing Luxury Customer Experience: The Mercedes-Benz India & Zoho SKYLine Transformation If you work in customer experience (CX) or employee experience (EX), you know the...
Award & RecognitionNews

NagaWorld: Near-Perfect Great Place To Work Certification 2025

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by Editor0278
NagaWorld Earns Near-Perfect Great Place To Work Certification: What CX and EX Professionals Can Learn Creating an exceptional customer experience (CX) starts with designing an...
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Harneys Fiduciary Expands Trust Services in Singapore for Global Wealth Management

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by Editor0575
Harneys Fiduciary, an Ascentium company, has taken a bold step by expanding its trust services into Singapore. This move, enabled by a Trust Business License...