Agentforce IT Service: Revolutionizing IT Support with Conversational AI
Agentforce IT Service Tackling Real-World CX and EX Challenges in IT Support Many organizations still rely on traditional IT Service Management (ITSM) systems built around...
Category : News
Scams Surge: Navigating Festive Season Risks in India
From Deals to Deepfakes: Navigating Festive Season CX Risks in India Nothing beats the thrill of scoring the perfect Diwali deal online. Shoppers hunt for...
Delhi Development Projects Signal New Era of Citizen-Centric Governance
From Development Projects to Citizen Delight: How Delhi Transformation Journey Mirrors Modern CX Principles When Amit Shah recently announced development projects worth ₹1,816 crore for...
Cartus at 70: Still Defining the Future of Corporate Relocation
Real-life mobility challenges test even the most established brands. Ask any HR manager who’s faced a cross-border move gone wrong. Or a team leader who’s...
Lulu Hypermarket Powers Seamless UPI Payments in Qatar
Bridging Borders: How UPI’s Launch in Lulu Hypermarket, Qatar Elevates Customer and Employee Experience Imagine arriving in Doha, eager to explore the spice-scented souks and...
Joule Platform: The AI Copilot Revolutionizing Enterprise Efficiency
The Human-AI Partnership Era with Joule Platform: How Role-Based AI Assistants Are Transforming Enterprise Operations Have you ever wondered why some companies seem to effortlessly...
Pfeiffer University Selects VergeIO to Slash IT Costs by 85%
When IT Infrastructure Becomes a Strategic CX Advantage: How Pfeiffer University Bold Decision Shows the Future of Experience Excellence You’ve seen it before. IT costs...
Dubai Expansion: Zigment Accelerates Global Growth
Zigment Expands Global Footprint with Major Automotive Wins and Dubai Launch Delivering world-class customer experiences grows harder by the day. Legacy systems, dispersed teams, and...
Pre-Reserve Pass Controversy: Flipkart Customers Lose Deposits
The Pre-Reserve Pass Trust Deficit Crisis: How E-Commerce Deception Is Reshaping Customer Experience Forever Picture this scenario: You’ve saved for months to buy the latest...