Security Complexity is Killing CX: Why Platformization is the Answer In today’s digital-first world, security is not just an IT concern—it’s a critical factor shaping...
How the Clean Industrial Deal Transforms Customer Experience in the EU The European Commission‘s Clean Industrial Deal is more than a policy for competitiveness and...
Freshworks and Unisys: A Game-Changer in ITSM for Mid-Market and Enterprise CX Customer experience (CX) is the backbone of modern IT service management (ITSM). Companies...
Enhancing Customer Experience with Infosys’ Open-Source Responsible AI Toolkit Artificial intelligence is transforming customer experience (CX) across industries. Businesses rely on AI-driven tools for personalization,...
Crunch Fitness Expands to India: A New Era of Accessible, Judgment-Free Workouts India’s fitness industry is evolving, and people are seeking modern, engaging, and inclusive...
How Expanding GLP-1 Coverage Can Transform the Healthcare Customer Experience A groundbreaking national poll conducted for the Diabetes Patient Advocacy Coalition (DPAC) reveals that Americans...
How RRP Electronics and Deca Technologies Are Transforming India’s Semiconductor Landscape India’s semiconductor industry is evolving rapidly. With increasing demand for advanced chips, local manufacturing...
How Apexon Employee Experience Fuels an Exceptional Customer Experience A great workplace culture does more than just keep employees happy. It drives innovation, improves service...
Transforming Carbon Steel Sourcing: A Game-Changer for Supply Chain Excellence and Customer Satisfaction The steel industry witnessed a landmark moment as the world’s first and...
How LEO1 is Transforming Education Payments with Its Rewarding Fee Reimbursement Model Education costs continue to rise, making tuition payments a significant financial burden for...