CX ToolsNews

Zoho Notebook: Advanced AI-Powered Note-Taking Tool

Editor
Zoho Notebook AI: Revolutionizing Note-Taking for Better Customer and Employee Experience In today’s fast-paced business world, teams face increasing challenges managing the flood of information...
Events & WebinarNews

ITDC: Driving Ethical Governance and Transparency in Tourism

Editor
Vigilance and Integrity: Cornerstones of Exceptional Customer and Employee Experiences In the real world, businesses often face challenges that threaten both customer experience (CX) and...
Events & Webinar

Building Automation Solutions for Smarter, Safer Buildings

Editor
Unlocking Experience Innovation: Inside Honeywell’s Nationwide Building Automation Xpress Roadshow CX Meets Real-World Infrastructure Challenges Imagine stepping into a commercial high-rise where every fire alarm,...
Award & RecognitionNews

Digital Experience Monitoring: New Relic’s Leadership Sets a New Standard for CX and EX

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Navigating Real CX/EX Challenges in Today’s Digital Ecosystem and Digital Experience Monitoring Customer expectations are not static. As a CX professional, you’ve likely faced the...
Expert OpinionsLatest Insights/Blogs

Kubernetes – Best Practices for Deployment and Management

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In today’s digital-first enterprise landscape, few CX and EX leaders would dispute the critical importance of compliance and security—especially as organizations rapidly embrace cloud-native architectures....
News

IIHL: Driving Growth in India’s Asset Management and BFSI Sectors

Editor
From CX Challenges to Investment Excellence: A Closer Look at IndusInd–Invesco’s Asset Management JV Change is the only constant in the world of customer experience...
News

GitHub Copilot: Boost Developer Productivity with AI-Powered Code Assistance

Editor
New Relic’s recent launch of three AI-strengthened integrations with GitHub represents a major advancement in developer productivity and experience enhancement, which has direct implications for...
News

SHIFT Innovation Hub Shaping the Future of Automotive CX

Editor
SHIFT Innovation Hub: Navigating the Shifting Landscape of Automotive Experience Imagine stepping into a new car where everything feels designed just for you. Your seat...
News

Confluent Intelligence: Powering Real-Time Contextual AI for Scalable CX & EX

Editor
Confluent Intelligence, launched in 2025, addresses critical challenges in AI-driven customer and employee experiences. It closes the AI context gap by streaming real-time, trustworthy data...