JSW Steel ‘s new CHRO faces a packed boardroom. Siloed sales teams chase leads manually, while frustrated customers wait days for order updates. Talent gaps...
Artificial Intelligence Adoption: Challenges and Opportunities in Shaping Customer and Employee Experience Artificial intelligence Adoption has quickly evolved from buzzword to business imperative in India....
7 in 10 Indian Gen Z Workers Plan Job Switch Despite Salary Growth India’s youngest workforce presents a striking paradox. Despite receiving the fastest salary...
Media Vantage: A CX Visionary’s Playbook In the dynamic and ever-evolving world of brand storytelling and talent representation, few names resonate as powerfully as Aahuti...