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Tag : Salesforce CX

Executive AppointmentNews

JSW Steel HR Leadership Powers CX Transformation with Salesforce

EditorDecember 24, 2025December 24, 2025
by EditorDecember 24, 2025December 24, 20250669
JSW Steel ‘s new CHRO faces a packed boardroom. Siloed sales teams chase leads manually, while frustrated customers wait days for order updates. Talent gaps...
Aikyam platformCHROCustomer ExperienceDEI manufacturingemployee experienceHR CX alignmentJSW SambandhJSW SteelMuleSoftSalesforce CXSandeep BatraShilpi Sharmasteel industry CXTalent Management
CX ToolsNews

Infosys Customer Experience Suite for Salesforce: Transforming CX and EX Seamlessly

EditorOctober 10, 2025October 10, 2025
by EditorOctober 10, 2025October 10, 20250486
Driving Seamless Experiences with Infosys Customer Experience Suite for Salesforce Imagine walking into a store eager to buy a gift for a loved one, only...
AI in CXCustomer Experiencecx automationCX toolsemployee experienceInfosys Customer Experience Suiteomnichannel CXSalesforce CXSalesforce integrationSalesforce Service Cloud

RSWM Ltd. unveils AW27 denim collection redefining textile CX

EditorApril 12, 2026April 12, 2026
by EditorApril 12, 2026April 12, 20260

Kanaa Launches in Saudi Arabia to Redefine E-Commerce CX

EditorApril 12, 2026April 12, 2026
by EditorApril 12, 2026April 12, 20260

Egypt’s Dry Port Project Redefines Logistics Experience in MEA

EditorApril 10, 2026April 10, 2026
by EditorApril 10, 2026April 10, 20260

8×8 Engage Wins Gold: Why CX Workspaces Are the Future

EditorApril 10, 2026April 10, 2026
by EditorApril 10, 2026April 10, 20260

Indium launches The Lifter to Transform Technical Debt into CX Advantage

EditorApril 10, 2026April 10, 2026
by EditorApril 10, 2026April 10, 20260

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