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Latest Insights/BlogsNews

Kim Yew Integrated Celebrates 40 Years of Excellence in FM

EditorJanuary 2, 2025January 2, 2025
by EditorJanuary 2, 2025January 2, 20250349
Celebrating Four Decades of Excellence: Remarkable CX Journey of Kim Yew Integrated Kim Yew Integrated, a stalwart in the facilities management industry, has reached an...
40th anniversaryCustomer ExperienceCX excellencedata-driven solutionsenergy efficiencyfacilities managementgreen procurementinnovationintegrated facilities managementKim Yew IntegratedPatrick TanroboticsSIFMA certificationssmart technologysustainability

Agentic AI in Customer Experience: Vishal Sharma, CTO SearchUnify, on Trust, Transparency...

EditorJanuary 2, 2026January 2, 2026
by EditorJanuary 2, 2026January 2, 20260

Dresden Plant: Volkswagen’s Historic Plant Closure Exposes Dangerous CX and EX Fragmentation

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

CX Stack Strategy: How to Build a High-Performance CX Stack That Delivers...

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

Voice-First AI in Customer Service: The True Future of Enterprise CX

EditorDecember 31, 2025December 31, 2025
by EditorDecember 31, 2025December 31, 20250

Customer Lifetime Value: India’s AI CX Orchestration Secret

EditorDecember 30, 2025December 30, 2025
by EditorDecember 30, 2025December 30, 20250

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