CX TrendsLatest Insights/BlogsNewsFreshworks and Unisys ITSM Partnership Transforms CXEditorFebruary 27, 2025February 27, 2025 by EditorFebruary 27, 2025February 27, 2025032 Freshworks and Unisys: A Game-Changer in ITSM for Mid-Market and Enterprise CX Customer experience (CX) is the backbone of modern IT service management (ITSM). Companies...