CX TrendsLatest Insights/BlogsNewsICFA and Phoenix Foundation Drive Bamboo-Led SustainabilityEditorApril 22, 2025April 22, 2025 by EditorApril 22, 2025April 22, 2025013 In an era when customers demand both responsibility and relevance, sustainability has become a key pillar of customer experience (CX). At the heart of this...