CX AnalyticsCXQuest ExclusiveExpert OpinionsUber Black Disaster: How Uber’s Premium Service Fell Apart in IndiaEditorNovember 10, 2025November 10, 2025 by EditorNovember 10, 2025November 10, 2025079 When Premium Promises Crumble: The Uber Black CX Crisis in India The app pings. Your smartphone glows with a five-word guarantee: “Your Uber Black is...
