Tag : fintech CX

CX StrategyDigital ExperienceFintechTechnology & Innovation

Rohith Reji and the Rise of Silent Infrastructure Shaping India’s Next CX Leap

Editor
by Editor0115
Why India’s Next CX Leap Will Be Built by Silent Infrastructure Players When customer experience conversations happen in boardrooms, they usually revolve around interfaces—apps, chatbots,...
News

Exotel’s FY25 Snapshot: AI-Led CX, Profitability and Global Scale

Editor
by Editor0117
Exotel’s FY25 performance snapshot reads like a boardroom moment every CX leader recognises. The dashboards finally shift from red to green, the CFO stops asking...
Events & WebinarNewsUpcoming Events

PROFIN 2026: CX Strategy Defines India’s Fintech Future

Editor
by Editor0172
From Disruption to Trust: How CX Strategy Will Define India’s Fintech Evolution at PROFIN 2026 The countdown to March 28–29, 2026, marks a pivotal moment...