Artificial IntelligenceCustomer Experience (CX)CX in 2026CX StrategyDigital TransformationAgentic AI in CX 2026: Hype Meets Real ResultsEditorJanuary 27, 2026January 27, 2026 by EditorJanuary 27, 2026January 27, 2026034 Agentic AI in CX 2026: From Hype to Real Results Imagine a customer tweets about a delayed delivery. Within minutes, an AI agent verifies their...
