CX in 2026CX TrendsCXQuest ExclusiveExpert OpinionsThought LeadersCX in 2026: Agentic AI and Multimodal Engagement Reshape Customer ExperienceEditorDecember 10, 2025December 10, 2025 by EditorDecember 10, 2025December 10, 2025073 The New Frontier of Customer Experience: How Agentic AI and Multimodal Engagement Will Reshape CX in 2026 In boardrooms and service centers worldwide, one challenge...