Strategic Leadership Appointment: Unisys Elevates Lalithanand Moses to Head India Global Delivery Center

Unisys Corporation has made a strategic leadership appointment that underscores India’s critical role in the company’s global delivery strategy. Furthermore, Lalithanand Moses has been named Vice President and Managing Director of Unisys’ India Global Delivery Center, marking a significant milestone for the technology solutions giant’s operations in the region.

A Proven Leader Takes the Helm

Moses brings nearly 25 years of extensive experience to this pivotal role, with a rich background spanning multiple technology leadership positions. Moreover, his appointment comes at a crucial time when India represents 25% of Unisys’ global workforce and 40% of the company’s total work output. Notably, the India center serves as Unisys’ largest and most diverse global delivery facility, representing talent from across the entire organization.

Previously serving as Global Leader of Endpoint Operations in Digital Workplace Solutions (DWS), Moses has consistently demonstrated excellence in operational improvements. Additionally, he has enhanced service delivery frameworks and implemented scalable support solutions throughout his tenure at Unisys. His career progression includes senior roles at prominent organizations like Genpact and GE, where he managed large-scale client engagements across multiple geographies.

Strategic Vision for Digital Transformation

According to Chris Arrasmith, Chief Operating Officer at Unisys, Moses “brings a wealth of experience and a strong track record of both leading global teams and accelerating operational excellence through innovation”. Furthermore, his strategic transformation capabilities and commitment to customer satisfaction will advance Unisys’ global delivery operations strategy while strengthening the company’s position as an employer-of-choice in India.

Moses aims to cultivate an environment that inspires high-performing innovators to create solutions maximizing client outcomes. Consequently, he plans to streamline operations with emerging technology while leveraging his experience in delivery excellence. His approach focuses on driving initiatives that enhance centralized operational efficiency, quality assurance, and client satisfaction.

India’s Growing Strategic Importance

India’s significance to Unisys extends far beyond cost arbitrage, representing a crucial component of the company’s global innovation strategy. Currently, India houses one of six strategic global delivery centers that Unisys operates worldwide. The company established its India Technology Centre in 2016, which has become integral to technology innovation, project support, and business development.

Peter Altabef, CEO of Unisys, emphasizes that “when you think of India as part of the supply chain, its potential and its consistency are enormous”. Additionally, he notes that India provides a unique combination of scale, quality, and energy that makes it indispensable to global technology operations. The country offers a stable and consistent pipeline of talent, which is crucial for technology companies whose primary inventory is human expertise.

Global Delivery Center Excellence

India’s Global Delivery Center (GDC) market is expected to reach $45-50 billion by 2025, demonstrating the sector’s remarkable growth trajectory. These centers have evolved from traditional service providers to cutting-edge innovation hubs leading advancements in artificial intelligence, machine learning, blockchain, and cybersecurity. Consequently, they serve as digital transformation enablers, becoming harbingers of their parent companies’ digital strategies.

Unisys benefits from India’s deep talent pool of over 5 million technical professionals, with 1.9 million graduates added annually. Furthermore, the country’s workforce demonstrates increasing expertise in futuristic technologies including data science, cybersecurity, GenAI, and cloud computing. This talent base enables Unisys to maintain its competitive edge while delivering world-class solutions to clients globally.

Innovation and Academic Partnerships

Moses will focus on nurturing the next generation of professionals while fortifying relationships with academic institutions. These partnerships attract top talent and fuel the hiring pipeline essential for sustained growth. Additionally, Unisys operates the Innovation Program (UIP), a contest for engineering students in India that has engaged over 55,000 participants since its establishment in 2009.

The company’s commitment to talent development extends through comprehensive training programs and career advancement opportunities. Moreover, Unisys offers early career programs including U-Prep, U-Pro, U-Prime, and U-Premium, providing structured pathways for professionals at various skill levels. These programs ensure continuous skill development aligned with emerging technology trends.

Digital Workplace Solutions Leadership

Under Moses’ previous leadership in Digital Workplace Solutions, Unisys has emphasized the importance of effective digital workplace governance in hybrid work environments. His expertise in limiting tool sprawl optimizes IT operations while ensuring robust data security within enterprises. Additionally, this approach enhances business efficiency by simplifying processes and boosting productivity.

The Digital Workplace Solutions division handles 20 million contacts annually through seven different channels, demonstrating the scale and complexity of operations Moses has successfully managed. Furthermore, these services include AI-powered automation, seamless device management, real-time monitoring, and proactive support to minimize workplace disruption.

Customer Experience Excellence

Unisys has consistently demonstrated leadership in customer experience, earning Gold Awards for Best Customer Experience Practice for three consecutive years. This recognition reflects the company’s commitment to delivering exceptional service quality across all client interactions. Moreover, the company’s Client Success Program has earned recognition for marketing excellence, highlighting its comprehensive approach to customer satisfaction.

Moses’ background in operational excellence directly contributes to these achievements through his focus on quality assurance and client satisfaction initiatives. Additionally, his experience spans delivery excellence, positioning him ideally to drive further enhancements in centralized operational efficiency. The combination of technical expertise and customer-centric approach makes him well-suited for this leadership role.

Technology Innovation and AI Integration

Unisys currently has 125 AI projects underway and has seen approximately 50% productivity boost in application development through AI integration. The company’s strategic focus includes marrying AI with quantum computing to create next-generation solutions. Furthermore, Unisys sees significant opportunities in quantum annealing for post-quantum cryptography and air traffic logistics optimization.

Moses’ experience with emerging technology implementation positions him perfectly to lead these innovation initiatives from India. His qualifications demonstrate ability to nurture talent while driving technological advancement. Additionally, his understanding of scalable support solutions aligns with Unisys’ strategy to expand its technological capabilities.

Reporting Structure and Organizational Alignment

Moses will report directly to Karl Brandt, Senior Vice President and General Manager of Global Delivery Operations. Brandt assumed his role in April 2025, bringing over three decades of business experience to oversee client delivery executives, global delivery services, operations, and delivery centers. Previously, Brandt served as Vice President of Global Enterprise Computing Solutions client management, where his stewardship was instrumental in delivering services revenue growth.

This reporting relationship ensures alignment between Moses’ India-focused initiatives and Unisys’ global delivery strategy. Furthermore, Brandt’s extensive experience in client management and delivery operations provides strategic guidance for Moses’ leadership of the India center. The combination creates a robust framework for operational excellence and client satisfaction.

Future Growth and Expansion

Unisys expects to open a new office in Gurugram by next year, adding to its existing five offices in Bengaluru, Hyderabad, and Gurugram. This expansion reflects the company’s confidence in India’s continued strategic importance. Additionally, CEO Peter Altabef expects that “as the company continues to grow, the footprint in India will grow at least as fast as that – probably faster”.

The company’s revenue reached approximately $2 billion in fiscal year 2023, growing at 1.8% year-over-year. Moreover, Unisys maintains strong financial performance with consistent revenue growth and margin improvement across its business segments. This financial stability supports continued investment in India operations and talent development.

Commitment to Diversity and Inclusion

Unisys demonstrates strong commitment to diversity and inclusion, with women comprising approximately 42-43% of the leadership team in India. The company has earned recognition as one of Newsweek’s Top 100 Global Most Loved Workplaces and America’s Most Loved Workplaces. Furthermore, Unisys has received multiple awards for diversity hiring initiatives and women-friendly workplace policies in India.

Moses’ appointment reflects this commitment to developing diverse leadership while creating inclusive environments. His focus on nurturing professionals aligns with Unisys’ broader strategy to attract and retain top talent. Additionally, the emphasis on academic partnerships supports the company’s goal of building a diverse pipeline of future leaders.

Conclusion: A Strategic Appointment for Global Growth

Lalithanand Moses’ appointment as Managing Director of Unisys’ India Global Delivery Center represents more than a leadership change—it signals the company’s long-term commitment to India as a strategic innovation hub. With his extensive experience, proven track record in operational excellence, and deep understanding of digital transformation, Moses is positioned to drive continued growth and innovation from one of Unisys’ most important global centers. As India’s GDC market continues its rapid expansion and Unisys pursues its ambitious technology initiatives, this appointment ensures the company remains at the forefront of global delivery excellence while maintaining its competitive edge in the rapidly evolving technology landscape.