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Tag : skincare brand analysis

Latest Insights/Blogs

Deepika Padukone Brand Failed to Connect with CX Expectation

EditorJune 29, 2025June 29, 2025
by EditorJune 29, 2025June 29, 202502226
Celebrity Deepika Padukone Status Couldn’t Overcome Fundamental CX Missteps Deepika Padukone launched 82°E with ambitious plans to revolutionize Indian self-care practices globally. However, the brand...
82°E82E failuresbeauty brand lessonsbrand positioning failurescelebrity brand failurescelebrity endorsement limitscustomer experience mistakescustomer service gapsDeepika Padukone skincaredigital-only strategyhero product strategyIndian beauty marketluxury brand positioningpremium beauty pricingpremium skincare mistakesskincare brand analysis

CX Assurance Enables Safe Agentic Scale: An Exclusive Interview

EditorFebruary 21, 2026February 21, 2026
by EditorFebruary 21, 2026February 21, 20260

AI Safety Strategy: How CX Leaders Close the AI Coordination Gap

EditorFebruary 21, 2026February 21, 2026
by EditorFebruary 21, 2026February 21, 20260

Justice Systems: How Aditya Shivkumar Is Redesigning Dispute Resolution at Scale

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

JanAI Launches India’s First Rural AI Ecosystem with Kyndryl

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

Frontier AI Commitments: What CX Leaders Must Know About AI Safety and...

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

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