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Tag : Ruchir Shankar

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Ruchir Shankar, Centric Software: Customer-Centric Innovation

EditorJune 9, 2025June 9, 2025
by EditorJune 9, 2025June 9, 20250504
In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
AI in retailCentric SoftwareCustomer ExperienceCustomer-Centric StrategyCX Questdigital transformationfashion techIndia RetailPLMProduct Lifecycle Managementretail innovationRuchir Shankar

Digital Public Infrastructure: CX Lessons from India’s Scale

EditorJanuary 12, 2026January 12, 2026
by EditorJanuary 12, 2026January 12, 20260

Robotic Telesurgery: Trust, Ethics, and Experience at Scale

EditorJanuary 12, 2026January 12, 2026
by EditorJanuary 12, 2026January 12, 20260

Katie Stabler on CX Movements: An Exclusive Interview

EditorJanuary 9, 2026January 9, 2026
by EditorJanuary 9, 2026January 9, 20260

AI Impact Summit 2026: Why Customer Experience Leaders Should Pay Close Attention

EditorJanuary 9, 2026January 9, 2026
by EditorJanuary 9, 2026January 9, 20260

AI Journey Orchestration: Break Silos, Unite CX Teams in 2026

EditorJanuary 7, 2026January 7, 2026
by EditorJanuary 7, 2026January 7, 20260

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